Registration for your reinstated warranty policy is due by December 31, 2013.
A warranty policy has been has been put in place to cover defects of material and/or craftsmanship for Serotta custom and stock frames. It will be necessary to register your frame(s) in order to qualify for this coverage in the unlikely event that any damage arises.
Our Greenwich Studio Grand Opening party this November was a blast and we wanted to share this short video of the night with you. It’s always great to get so many friends, clients and partners together and we want to extend our thanks to everyone for coming out and celebrating with us. Reps from Seven, IF, Guru, Serotta, Parlee, Assos, Rapha, Shimano, Zipp, SRAM and Lightweight were there along with many of our clients. We gave away over $10,000 in prizes in our raffle including a Lightweight wheelset, a Shimano Dura-Ace 9000 group, and a cycling trip to Majorca! It was a great night and we want to thank everyone for showing up. If you missed it, please come by for a tour of our new Greenwich showroom soon – Happy New Year!
Serotta has pioneered almost every custom bicycle frame innovation over the past forty years. They have always set the bar for accuracy, build quality and finish for all others to compare. In May this year Serotta made a big shift as interim CEO Howard Berkowitz stepped in for founder Ben Serotta. Ben continues with the company focusing on their creative vision and innovation, and now that Berkowitz has taken the helm, we wanted to learn more about him and the direction he’s looking to take Serotta.
At 47 years old with 25 successful years in corporate sales and management, Berkowitz considers himself the black sheep of the family. He comes from a family of teachers, doctors and nurses, so moving up the ranks working with Fortune 500’s wasn’t exactly the track he was expected to follow. It turns out that ultimately the work he found most exciting had something to do with making a difference for others anyway. At his previous position with Zimmer, a medical device distributer, he found himself consulting with physicians, observing hi-tech surgeries and even meeting patients. Continue reading →
From farmer’s markets to urban development, the discussion about sustainability and buying local is a hot one. The bicycle industry is inherently green, but long before sustainability and buying local was trendy, I knew I wanted to focus Signature Cycles around local partnerships. Back in 1999, I saw that creating the best custom built bicycles was about creating personal relationships – both with the best manufacturers and with our clients. What’s drawing people to the buy local movement is the sense of confidence and trust they feel when they actually know where a product comes from, who made it and how it’s made. It’s about transparency and going back to old values of real craftsmanship, whether we’re talking artisan cheeses or handmade bicycles.
Our friends at Transportation Alternatives are putting on their Fall Foliage Tour in upstate New York this October. There’s amazing riding around Saratoga, and at that time of year with the leaves changing? You should go! Continue reading →